Global Component (CCP Basic)
- Software Maintenance (Year 1 to 3)
- Customer Support (Year 1 to 3)
Local Benefits (CCP Basic)
For more information about your CCP Local Benefits please contact your local Leica Geosystems organization
CCP Basic is available until product phase out.
Software Maintenance: Ensures that you keep up-to-date with the latest firmware and core application releases to maximize your productivity.
Customer Support: Telephone Access to experienced, trained professionals who will work with you to solve problems that arise. This service can be used for operational problems, instrument configuration issues and general advice. In addition, access to our online support and service, enables to log support requests 24 hours per day.
CCP Global Component: When you buy a Customer Care Package from Leica Geosystems, you know that you have our global service team supporting you, while you work. Your Customer Care Package will give you worldwide access to your benefits at any Leica Geosystems Sales Office.
CCP Local Benefits: It's local people that make Leica Geosystems’ partnership with its customers truly work. Each Sales Office enhances the standard Customer Care Package with local resources, delivery networks, local language and knowledge of local methods of working with Leica instruments. As a Leica Geosystems Customer Care Package customer, you receive the security of our global components, combined with the convenience of Local Benefits.